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Department: Delivery

Ascend Analyst Program

Location:

India

As an Ascend Analyst, you will start by participating in learning and development initiatives focused on behavioral competencies and technical ability. We’ll teach you about consulting, both skills and our methodology. We will also educate you on Salesforce CRM. Upon completion of these sessions, you will work with customers to gather requirements, build documentation, and guide clients through business process best practices. You will configure new and existing implementations, and consult with clients on system changes and processes. You will work with senior consultants and project managers to ensure that projects are on time, on budget and exceed client expectations.

Responsibilities

  • Implement and configure Salesforce
  • Gather requirements and guide the customer through documenting their needs..
  • Guide and consult with clients, functioning as their Subject Matter Expert (SME), throughout the lifecycle of the project engagement with the assistance of a senior consultant.
  • Liaise with clients on an ongoing basis, to maintain and develop the business relationship, ensure satisfaction with services provided, and identify opportunities for further growth.
  • Provide focused training to clients in their environment.

Basic Qualifications

  • Excellent written and verbal communication skills
  • Enrollment and expected graduation from a post-secondary business or business technology degree program
  • Excellent time-management, organization, and project management skills

Desired Qualifications

The following attributes are desired but not required to qualify for this role.

  • Experience or exposure to basic business principles – accounting, finance, business processes
  • Experience or exposure to customer relationship management systems
  • Capable of foreign language business discussions.
  • Experience in leading in team environments such as clubs or sports

Apply for this job:

  • Accepted file types: pdf, doc, docx, ppt, pptx, notebook, Max. file size: 256 MB.
  • Accepted file types: pdf, doc, docx, ppt, pptx, notebook, Max. file size: 256 MB.
  • Please provide the first name of the person who reached out to you, or if you applied on your own.