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Department: Operations

IT Manager

Location:

Remote

Responsibilities

  • Assess the organization and advise an IT strategy that is scalable
  • Oversee and manage day-to-day IT responsibilities
    • Install and configure software and computer systems.
    • Deprovision and provision system access
    • Troubleshoot and resolve issues with software or hardware.
    • Walk colleagues or clients through steps to help them resolve their technical problems across all Plative systems and platforms.
    • Establish accounts for new users and assist with password or login problems
    • Handle equipment management process
  • Maintain procedures and reports that provide technical support to the entire organization.
  • Analyze records and logs to spot underlying trends and potential issues.
  • Support the implementation of new solutions or applications.
  • Test, evaluate, and make decisions about new technology for the business.
  • Participate in business-wide meetings to provide insight into technical requirements.

Qualifications

  • 3+ years of experience in the IT space
  • Experience using Google Business Suite and Microsoft products
  • Strong sense of urgency and process orientation; ability to execute quickly and efficiently, and manage competing priorities
  • Proven ability to effectively manage administrative processes and tasks in a timely and organized fashion with outstanding follow-through
  • Proven ability to form and maintain effective working relationships with employees, managers and company leadership

Plative Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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