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PMO Director

About Us:

At Plative, our mission is to make a global impact by improving our client’s performance.

 

Plative Inc. is a digital-first management consulting firm with a global footprint that offers advisory, professional services, and project implementation to some of the world’s leading companies across Financial Services, Professional Services, Nonprofit, Technology, Media, and Manufacturing industries.

 

Plative is a Gold Salesforce.com partner, Premium Salesforce.org partner, Oracle NetSuite Alliance partner, and Amazon Web Services Consulting Network partner.

 

Job Description:

 

The PMO Manager will be responsible for managing a portfolio of Salesforce.com and NetSuite implementation projects with a wide variety of clients. Candidates for this role should possess strong platform implementation and delivery experience (preferably Salesforce.com and/or NetSuite) and integration capabilities. The ideal candidate will provide visible leadership, accountability, and authority over high profile, enterprise-level projects. The PMO Manager will also be responsible for managing, mentoring and coaching a team of project managers and ensuring a structured and consistent project management practice across our delivery engagements. 

 

 

Responsibilities Include:

  • Project Management Responsibilities:
    • Manage complex Salesforce and Netsuite implementation projects across the full lifecycle
    • Coordinate with internal projects teams and clients on an ongoing basis to ensure project health and delivery excellence.
    • Actively manage stakeholders' expectations, resource alignment, and possible conflicting priorities across projects
    • Ensure adherence to Plative's delivery structure and project management methodology during implementation of the solution.
    • Communicate reports regarding project status, risk management and escalation of issues.
    • Coordinate project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers
    • Prepare for and lead discovery meetings and workshops with clients to discover pain points and business objectives
    • Be client advocate to resolve and manage escalations to ensure client partnership endures
  • PMO Leadership Responsibilities:
    • Lead a team of projects managers across both of our Salesforce and NetSuite practices
    • Manage delivery methodology standards, templates and samples, including ongoing upkeep and communication 
    • Establish both waterfall and agile delivery standards and guidelines
    • Provide coaching and mentoring to project managers
    • Coordinate project manager onboarding and training 
    • Oversee internal project management tool usage to ensure data accuracy and health of our projects
    • Perform financial reporting/audits on projects as requested
  • This position has minimal travel and occasional presence to clients’ sites

 

Basic Qualifications:

 

  • 5-10 years hands-on project management experience within a consulting environment 
  • 3+ years hands-on technical experience implementing Salesforce, Netsuite or other substantial technology platform 
  • Experience running large scale, enterprise-level projects ($1M+)
  • Experience in working with C Level executives
  • Proven leadership experience, including demonstrating the ability to achieve results through leading others.
  • Strong relationship management skills, including working in a fast paced environment and interacting with senior management
  • Strong skills in financial and budget management and IT governance processes
  • Proven experience using enterprise Project Management tools such as Daptiv, Microsoft Project, Smart Sheets, or equivalent
  • Proven experience using agile work management tools such as Jira, Rally, LeanKit or equivalent

 

Desired Qualifications:

 

  • In-depth technical knowledge of the Salesforce & NetSuite platforms
  • Delivered numerous complex Salesforce and/or NetSuite projects
  • Several Salesforce and/or NetSuite certifications

 

Plative Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Plative is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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