Overview

ERCO Ceilings & Interiors focuses on starting with the installation and supply of Ceiling Tiles to eventually offering Blinds, Shades, Window Treatments, Restroom Stalls and accessories, Wall Protection, Acoustical Solutions, ADA Equipment, Commercial Flooring, and Commercial Doors.

Challenges

ERCO needed to implement a new NetSuite environment and also lacked an understanding on how to operate their Salesforce Field Service.

Solution

Plative implemented their new NetSuite environment as well as NetSuite WMS and Fixed Assets. ERCO was also consulted on their new Salesforce Field Service installation as well as their future integration between NetSuite and Salesforce.

Outcomes

The consolidation and optimization of business processes led to no more double entry, manual paper tracking, or excel spreadsheets. ERCO was able to find the information readily available to them in short order.

Technologies

  • NetSuite
  • NetSuite WMS and Fixed Assets
  • Salesforce Field Service

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