Senior Manager of Enterprise Applications
Tampa International Airport (TPA) located just 6 miles west of downtown Tampa, FL. The airport is served by over twenty major air carrier airlines, four regional airlines, and three air cargo carriers that serve 93 non-stop destinations. Last year, 2019, the airport handled over 22 million passengers, making it the 28th-busiest airport by passenger movements in North America.
It was at that time they decided to move to Desk.com, which was a more robust system that could integrate with their website and streamline the support cases.
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